We are committed to ensuring the privacy of our patient’s sensitive health information. We expect all staff to meet their obligations to collect, hold, use, and disclose health information in accordance with the:

  • Health Information Privacy Code 2020
  • Health (Retention of Information) Regulations 1996
  • Privacy Act 2020

We have systems in place to maintain patient privacy and confidentiality:

  • A robust IT security policy keeps information secure.
  • Health information is stored within a secure and purpose-built practice management system.
  • Records being transferred reach the correct person.
  • Patient information is disclosed with consent and in accordance with legislation.
  • Our physical environment is arranged so that health information can’t be seen or overheard.
  • Health information is collected, used, and stored in accordance with legislation.
  • Significant privacy breaches are reported to the Privacy Commissioner and the affected parties.

All new staff receive training about confidentiality, the Privacy Act 2020 and their corresponding obligations at the practice during their induction